In what situation can I return the product bought from Mangat Ram Dal Mills Pvt. Ltd.?
If the product you received is damaged, defective, or it is not the same as described by Mangat Ram Dal Mills Pvt. Ltd., you can request an exchange or replacement.
Do I have to pay anything extra for the return?
We do not charge extra for returns, and all replacements and pickups are done free of cost.
When are returns not possible?
There are certain scenarios where it is difficult for us to support returns.
The return request is made outside the specified time frame.
The product is damaged because of usage.
The product is not in the same condition as you received it.
Items that are returned without the original packaging.
Do we deliver in Delhi/NCR?
In case your order is not delivered within 4 working days, please call us on +91-011-47565560 or email us at customercare@mangatram.co.in.
After receiving the order, the product delivery is being handled by our courier partners. The courier person will contact you before delivery, where you should inform us of your exact time of availability for delivery. Please do not accept the package if it is tampered with and contact us so that we can assist you with further instructions.
Return Policy
Once products are delivered to you and accepted as correct and as per the original order, there is no possibility of a refund or exchange. However, to return any items that are damaged or expired, you may contact us within 48 hours of receiving the order.
Please call us on 011-47565560 or email us at customercare@mangatram.co.in. Our executive will contact you and resolve the issue.
